“My Opinion on How to Improve Outcomes at Non-Academic Community Hospitals” by Steven P. LaRosa, M.D.
I recently read a publication in JAMA (JAMA.
2017;317(20):2105-2113) comparing outcomes in academic hospitals and
non-teaching community hospitals for Medicare recipients. A statistically
significant 1.5% higher mortality was observed in the non-teaching community
hospitals than in academic centers. This higher mortality rate was observed for
such routine infectious disease conditions including pneumonia (1.5%) and
urinary tract infections (1%). As an ID physician who worked at academic
centers for 11 years and in a non-teaching community hospital for the last 5
years this sent me into deep thought regarding why this difference
existed. There are no special diagnostic
modalities or treatments for pneumonia and UTIs available at academic centers.
There may be experts or “key opinion leaders” in pneumonia and UTIs at academic
centers but they certainly would not be on hospital service enough to influence
outcomes to this extent.
My hypothesis is that that the increase in mortality in
non-teaching hospitals is due to the structure and workflow differences. At a
teaching hospital you typically have a team taking care of the patient. This is
comprised of 2 first year medical interns (one of whom is directly responsible
for the patient), a third year senior medical resident and a seasoned Internal
Medicine Attending Physician. This gives three sets of eyes and brains
examining the patient, radiographs and data creating a redundancy such that it
becomes highly unlikely that something is missed. The intern leads a harried
existence writing H&Ps, discharges summaries, ordering labs and medications
and answering countless pages all while learning to become a real doctor. These
individuals usually have the “bandwidth” to do critical thinking about
diagnosis and treatment. The senior medical resident who is not as mired in the
logistics can see things at more of a 35,000 foot view and can think about
needed changes in testing and treatment. The seasoned attending has time to
consult the literature and bring the latest thinking to the team. The attending
also has frequent access to specialist peers to chat about tough cases. These
internal medicine teams typically stay intact for 2-4 weeks providing an
important continuity of care. The covering resident at night may either be a
member of the team or someone with a familiarity with the patient providing
added safety.
The structure of a non-teaching community hospital is very
different. Patients at these hospitals are generally admitted to Hospitalists.
Hospitalists are physicians who have completed a 3 year internal medicine
residency program. These positions are very attractive to recent graduates from
residency programs because they entail 12 hour shift work with no call and
because they are in high demand often command competitive salaries. The
schedules for such positions are usually 7 days on and 7 days off allowing
individuals to pursue either additional professional activities to further augment
their salary or pursue hobbies or travel.
Due to changes in the way Internal Medicine residency
programs are structured the new graduates who become hospitalists often neither
have the seasoning or knowledge base to independently care for patients. Work
hour restrictions prevent residents from seeing the same volume of patients in
a 3 year period or to be able to observe the natural history of the disease. An
increased emphasis on primary care also further decreases the inpatient
hospital experience of a resident. As such, the physicians filling these
hospitalist positions are often at a second year resident level at the
completion of a 3 year program. Due to this lack of seasoning these new
hospitalists are more dependent on consultants for what used to be considered
“bread and butter” internal medicine admissions. Furthermore since they may
“not know what they don’t know” hospitalists may not entertain diagnoses that
truly require a specialist consultation.
Additional differences in the structure of non-teaching
community hospitals may contribute to the increased mortality. Unlike the team
structure in academic hospitals, one hospitalist is responsible for all aspects
of 15-20 inpatients leaving little reflective time to consider a patient’s
diagnosis or an alternate treatment strategy. The hospitalist is pulled in
multiple different directions during the day answering case manager and nursing
questions and pages, calling families and primary care physicians and of course
of attending to all the requirements of the electronic medical record. These issues can be accentuated in hospitals
that are understaffed and need to utilize locum tenens or per diem hospitalists
to fill open shifts for a day or two. Continuity of care is lost in this
setting with likely consequences on patient outcomes.
It is my opinion that all of these factors contribute to the
increased mortality at non-teaching community hospitals. How could we fix this?
The answer, I believe is to put in place a “pseudo academic “structure in place
at non-teaching hospitals. I would put in place subspecialty wards at community
hospitals. When I was in residency at Cleveland Clinic we had distinct
cardiology, Renal/GI, Pulmonary/ID, and Heme/ONC wards. Patients would still be
admitted and primarily cared for by the hospitalist but there would be a
specialist “Attending Physician” for each of these wards responsible for
overseeing the care of these patients. This structure would be more likely to
assure that an appropriate diagnostic and treatment plan is instituted early
rather than waiting days for failure and the desperation consult. To do this
the whole structure of specialist reimbursement would need to be changed. A specialist
would need to receive an appropriate salary from the hospital commensurate with
the responsibility of being a supervisory physician. The specialist would no
longer be paid based on an RVU basis.
I do not have any data to prove that these changes would
improve outcomes at non-teaching community hospitals. A pilot study in a single
specialty examining outcomes before and after the proposed change could be
conducted. An example would be admitting patients with UTIs and pneumonia to an
ID service and examining outcomes. I eagerly await your comments on this
proposal.
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